Introduction and Company Commitment

At Dr.Aliev's Cosmetics, we maintain an unwavering commitment to delivering premium dermatological formulations designed to optimize skin health and appearance. Our scientifically-backed products undergo rigorous quality control processes to ensure efficacy and safety. We stand firmly behind our product efficacy, with research indicating that optimal results typically manifest after a minimum application period of 14 days, allowing for complete cellular turnover and adaptation to our proprietary formulations.

Assessment Period Recommendation

Due to the progressive nature of our active ingredients and their cumulative effects on dermal tissue, we strongly advise maintaining consistent product application for a minimum duration of 14 days. This recommendation is founded on extensive clinical research demonstrating that epidermal renewal cycles require approximately two weeks for observable transformative results and represents the scientifically determined minimum evaluation period.

Satisfaction Guarantee Parameters

Should you determine that our formulations have not adequately addressed your specific dermatological requirements following the recommended 14-day assessment period, our comprehensive 60-day satisfaction guarantee remains in effect. To initiate the reimbursement process, please contact our customer relations department via electronic correspondence at info@dralievs.uk with comprehensive documentation of your experience.

Order Modification Protocols Cancellation Timeframe Limitations

We implement a strict 24-hour order modification window from the time of initial transaction completion. This policy exists due to our expedited fulfillment protocols that initiate comprehensive processing sequences within 24 hours of order placement. Requests for modifications received after this critical threshold cannot be accommodated as the order will have irreversibly entered our automated distribution channels.

Reimbursement Processing Timeline

Upon confirmation of a valid cancellation request within the specified 24-hour window, our financial department will process your reimbursement within 7 business days, in accordance with standard banking regulations and reconciliation procedures. The refund will be issued to the original payment method utilized during the transaction process.

60-Day Comprehensive Money Back Guarantee Efficacy Confidence Statement

Our confidence in our formulations' efficacy is substantiated by extensive clinical trials and dermatological endorsements. We strongly encourage adherence to the prescribed 14-day minimum trial period to experience the full spectrum of benefits offered by Dr.Aliev's Cosmetics' proprietary compounds and active ingredients.

Return Eligibility Period

Should you determine that our products do not align with your specific dermatological requirements after the minimum 14-day trial period, you maintain eligibility to return the items within the comprehensive 60-day evaluation period from the date of delivery receipt. Please note that transportation fees (where applicable) represent a non-refundable component of the transaction, as these services have been rendered in full.

Return Initiation Protocol

To commence the return procedure, please establish direct communication with our dedicated customer support specialists through either:

Completing the electronic inquiry form available on our "Contact Us" portal on our official website, or Directing electronic correspondence to info@dralievs.uk

To facilitate expedited processing of your return request, please provide comprehensive transaction documentation including your Order Identification Number or the complete Name and Electronic Mail Address utilized during the order placement process.

Product Integrity Policies Damage Classification Parameters

Dr.Aliev's Cosmetics implements rigorous protective packaging protocols to preserve product integrity throughout the distribution chain. For assessment purposes, an item is classified as damaged under the following conditions:

The presence of manufacturing defects affecting product functionality or safety Physical compromise to the product's structural integrity or containment systems

It is important to note that cosmetic alterations to external packaging (such as minor compression or superficial deformation) occurring during transit, with the contained product remaining in optimal condition, do not constitute damage under our assessment criteria.

Damage Reporting Requirements

In the event of receiving damaged merchandise, notification must be submitted within 72 hours of delivery confirmation. To report compromised items, please forward detailed electronic correspondence to info@dralievs.uk accompanied by high-resolution photographic documentation clearly depicting the nature and extent of the damage.

Replacement Eligibility Determination

Upon receipt of your damage report, our quality control department will conduct a comprehensive assessment to determine replacement eligibility at no additional expense to you. Please be advised that Dr.Aliev's Cosmetics does not provide reimbursement, replacement, or accept returns for items subjected to deterioration resulting from standard utilization, progressive degradation due to repeated use, or product compromise resulting from improper application or storage conditions.